FAQ

To help you find the information you need quickly and easily, we've compiled a list of frequently asked questions.

Qualifications & Experience

Are you licensed and insured?

How many years of experience do you have in the plumbing industry?

Do you specialize in residential, commercial, or both types of plumbing?

Are your plumbers certified or trained?

Are you licensed and insured?

How many years of experience do you have in the plumbing industry?

Do you specialize in residential, commercial, or both types of plumbing?

Are your plumbers certified or trained?

Pricing & Estimates

Do you provide free estimates?

Is your pricing hourly or fixed for specific jobs?

Do you offer written estimates or quotes?

Can you provide an itemized breakdown of the costs?

Do you provide free estimates?

Is your pricing hourly or fixed for specific jobs?

Do you offer written estimates or quotes?

Can you provide an itemized breakdown of the costs?

Services Offered

Do you handle emergency plumbing services?

Can you work on specialized systems like water heaters, sump pumps, or water filtration systems?

Do you offer preventive maintenance services?

Are there any plumbing services you don’t handle?

Do you handle emergency plumbing services?

Can you work on specialized systems like water heaters, sump pumps, or water filtration systems?

Do you offer preventive maintenance services?

Are there any plumbing services you don’t handle?

Availability & Scheduling

What are your hours of operation?

Do you provide same-day service?

Can you accommodate weekend or after-hours appointments?

What are your hours of operation?

Do you provide same-day service?

Can you accommodate weekend or after-hours appointments?

Warranties & Guarantees

Do you guarantee your work?

What kind of warranty do you offer for repairs or installations?

Do the products or parts you use come with a manufacturer’s warranty?

Do you guarantee your work?

What kind of warranty do you offer for repairs or installations?

Do the products or parts you use come with a manufacturer’s warranty?

Communication & Approach

Will you explain the problem and the solution in detail before starting the work?

Will you explain the problem and the solution in detail before starting the work?

Payment Options

What forms of payment do you accept?

Do you offer financing or payment plans?

Do you follow local building codes and regulations?

What forms of payment do you accept?

Do you offer financing or payment plans?

Do you follow local building codes and regulations?

Still have questions?

Send us an email to info@wplumbing.ca with your inquiry and we will get back to you shortly.

Right around the corner, we're your neighbourhood plumber.

TSSA 000297638

© 2025 W Plumbing, a division of Copper Mechanical Ltd.

Right around the corner, we're your neighbourhood plumber.

TSSA 000297638

© 2025 W Plumbing, a division of Copper Mechanical Ltd.

Right around the corner, we're your neighbourhood plumber.

TSSA 000297638

© 2025 W Plumbing, a division of Copper Mechanical Ltd.